EU Auction Info

Royal Mail selling lost in post items on eBay

Published June 18th, 2007

Royal Mail customers reacted angrily yesterday after it emerged that it auctions off the contents of 75,000 undelivered packages that become “lost in the post” each year.

Even customers who paid extra for supposedly “secure” services have discovered that items they sent were lost in the postal system and put up for auction.

A retired teacher, John Beattie, uncovered the problem after he found a set of rare bagpipes he posted were on sale on the auction website eBay.

He had sold the 1910 Henderson bagpipes to a Belgian collector and sent them by the Royal Mail’s Airsure premium airmail service last July.

But they never arrived, even though the package was correctly labelled.

http://www.dailymail.co.uk/pages/live/articles/news/news.html?in_article_id=462606&in_page_id=1770